"Wonderful Experience"

"My experience was great as it always has been from the moment I arrive till I departed. The technician performed and inspection after perform the recall work and gave a detailed explanation of anything he found. I did not feel I was being pressure to simply just spend money but felt it was done in a manner for the care of my vehicle. Also, it was the cleanest garage I have ever seen. Wonderful experience."

Larry J 11/22/2011

"Superb"

"Zoran is a superb service advisor".

James W 11/16/2011

"Professional, courteous, competent"

"I think this is the 4th vehicle that Tom Siegel has assisted us with. He is always professional, courteous and competent."

Joseph F 11/12/2011

"Over the years"

"Maintaining my vehicle at SB Auto continues to be as good an experience as car maintenance can be. Thanks for all your attention and great service over the years."

Dian K 11/4/2011

"Always a pleasure"

"Zoran is a great service advisor. Always a pleasure to get my car serviced knowing that Zoran is around to help."

Branko D 9/20/2011

"Above and Beyond"

"Jason was amazing, he went above and beyond to help out. As long as he is there I will be back :)"

Shawn M 9/1/2011

"Major Factor"

" I have been bringin in the bosses cars in there for years.  Being treated so well and honestly was a major factor in purchasing my own Mercedes.  Last visit they even found a problem the could have stranded my wife ( nail in tire) (Service Dept)"

Kurt B 8/8/2011

"Excellent Care"

"The continued excellent care of my automobile by both Mr. Horneman and the technicians is further extended by an incentive of the MCD card. I believe this to be one of the finest implementation of a service oriented company to reward it's customers, appreciated by the SB Auto Group management and staff. I will be back!"

Louis L 8/10/2011

"People First"

"My experience with Santa Barbara Mercedes was an exceptional experience.  My sales consultant , Chuck Saveriano, was an absolute pleasure to deal with.  He had what I call a "people first" approach to the leasing of my new Mercedes.  His first priority was me, the customer.  There was never any rush or pressure to finalize the sale.  I came away having felt I made the right decision with total support from my sales consultant.  I have been a Mercedes fan for the last 14 years.  The Mercedes product and service continues to meet every expectation.

Lawrence S. 3/12/2011

"A Star"

 "David Zoetsch was one of the best salesmen that we've dealt with. We're long time Mercedes owners and his commitment to excellence will ensure that we remain loyal to Mercedes. He's a star!"

Monte W 3/5/2011
 

"Helpful"

"Dave Z. was very helpful and engaging. We will definitely plan on contacting him when we are ready to purchase our next Mercedes or Porsche.
 

Steven Q. 11/27/2010
 

"Perfectly"

"Mr. Sam Tokhi is an outstanding professional salesman and took care of us perfectly. I never had a desire to go elsewhere for a car. Thank you.

Kathy E. 12/2/2010

"Thank You"

"Thank you for aain sponsoring the Mercedes Benz Hole-in-One contest on August 30th for St. Vincent's 9th Annual Golf Classic.  It was a wonderful day for coming together in support of our programs for women and children.  With your help and sponsorship we raised $85,000---thank you for this generous outpouring of compassion for St. Vincent's"

Sister Margaret 11/12/2010

"Outstanding Service"

"This is an above average MB dealer/service area. Outstanding service advisor AND mechanic. I especially appreciated being taken to the shop and shown the problems and what could/was done to correct the issues. Although I am not a mechanic I purchase maintenance manuals and understand many of the details of the vehicle and insist on professional maintenance.  Not all MB dealers are worth the effort, as a newcomer to the area I expect to come back to this shop for maintenance on my and my wife's MB. Since this level of achievement does not happen by accident, thank you for working very hard to do a good job in an area not particularly known for hard work."

John K. 10/7/10
 

"Incredible"

"My service manager and Jason Hornaman, were incredible. He, and the service department, were able to diagnose my cars persistent, intermittent, squeak, and deliver it back to me in like new condition. I love my car."

Peter L. 10/4/10

"Thank You"

"We appreciate the efforts the Santa Barbara Auto Group made for our benefit.  Our repait was hard, but Zoran, our service associate was wonderful.  Very attentive and respectful of our time and efforts and made the whole experience very easy for us in so many ways. Thank you!

Paul W. 9/20/2010

"Great Recommendation"

"This was my 1st experience with Santa Barbara Auto Group. Zoran Lazarevic was recommended to me from the dealership where I bought my car. I have has many cars & dealt with many service departments in my life but Santa Barbara Auto Group is the best I have ever seen. Zoran and the other man who gave me a loaner car were so helpful. I felt confident that my car was well taken car of when I left the lot. It was a welcome surprise to have it washed also. Thank You"

Carol C., 07/12/2010